Last updated: 01 October 2025
Introduction
Eventofu Pvt. Ltd. operates a marketplace that connects event organizers and customers with vendors. These policies explain how we operate, the terms that apply when you use our services, and how we collect, use, and protect information.
Privacy Policy
We respect your privacy. We collect personal information to provide and improve our services, process transactions, communicate with you, and comply with legal obligations. We do not sell personal data to third parties.
Data We Collect
- Account information: name, email, phone, address.
- Vendor information: business name, bank details (securely stored), ID verification documents.
- Usage data: pages visited, search and booking activity, device and browser information.
- Payment and transaction records required to process payments.
How We Use Data
We use data to:
- Provide and personalize platform features.
- Process bookings, payments and refunds.
- Improve safety and verify vendor identities.
- Send transactional messages and important notices.
Security
We implement reasonable administrative, technical and physical safeguards to protect your information. No system is completely secure; if a data incident occurs we will notify affected users and regulators as required by law.
User Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. To exercise these rights, contact partners@eventofu.com. We will verify requests as required to protect account security.
Terms of Service
By using Eventofu, you agree to our terms which govern user conduct, bookings, payments, cancellations and dispute resolution. Users must provide accurate information and follow applicable laws and platform rules.
Vendor Terms
Vendors must register accurately, maintain required permits and insurance, comply with pricing and commission policies, and deliver services as agreed. Violations may result in suspension or termination of vendor accounts.
Payments & Refunds
Payments are processed through our payment partners. Refunds are handled according to the booking's cancellation and refund policy; processing times depend on payment provider and banking partners.
Intellectual Property
All platform content, trademarks and software belong to Eventofu or its licensors. Users may not reproduce or use our intellectual property without prior permission. Vendors retain ownership of their uploaded content but grant Eventofu a license to display it on the platform.
Limitation of Liability
To the fullest extent permitted by law, Eventofu is not responsible for indirect, incidental, or consequential damages arising from use of the platform. Our liability for direct damages is limited as set out in the full Terms of Service.
Changes to Policies
We may update policies from time to time. Material changes will be notified via email or prominent notice on the site. Continued use after changes constitutes acceptance of the updated policies.
Contact
If you have questions or requests regarding these policies, contact us:
- Email: partners@eventofu.com
- Phone: +91 99265 59646
- Address: Jabalpur, Madhya Pradesh, India
This summary is provided for convenience. The full legally binding terms and privacy policy are available on request or within your account settings.